Pedro GalhardiProcess Engineer / Account Manager
Areas of Expertise
- Maintain and develop client-business relationships.
- Interact with existing clients and internal contacts as scheduled.
- Develop and execute best practice in business development and client management systems.
- Obtain and revise account information and complete activities as required.
- Execute and perform activities on new client implementations.
- Monitor and analyse the workflow
- Identify and resolve bottlenecks to maximize efficiency
- Improve quality of service and reduce waiting time
Education
- Production Engineering – UERJ | Rio de Janeiro State University, Faculty of Technology
- Business Management – Seneca College of Applied Arts and Technology
With over 1 year of experience in client management, operations, and decision analysis, Pedro has the breadth and depth of experience needed to quickly understand entrepreneurs’ businesses and craft the most suitable solutions.
Neel-Tech Inc. comes up with results that are actually implementable. That is their strength compared to other consulting companies.
Publications
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International Students Airport Welcome Desk – Winter 2020
December 10, 2019 -
Destination Ontario Airport Welcome Desk 2019
September 6, 2019 -
It was great to attend CBIE 2018 with guard.me team in Ottawa
November 26, 2018
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“We have three unique companies that have utilized the services of Ganesh and Neel-Tech for nearly a decade! They set the standard by which we measure the competence of others we select in our needs for various services.
William H Urban
CEO, Loss Prevention Specialists, Inc.